Cancellation & Refund Policy

At Shiva Web Tech, we strive to provide high-quality services. However, we understand that circumstances may arise where you need to cancel or request a refund. Please review our policy below.

1. Cancellation Policy

You may request a cancellation under the following conditions:

• Cancellation requests must be made in writing via email to info@shivawebtech.com.
• For project-based services, cancellation must be requested within 7 days of the project start date.
• Ongoing subscription services can be canceled at any time, but no refunds will be issued for the current billing cycle.

2. Refund Policy

Refunds are issued under the following conditions:

• If the service has not yet commenced, a full refund will be provided.
• For partially completed projects, a prorated refund will be issued based on the work completed.
• No refunds will be issued for completed projects or digital products once delivered.
• Refund requests must be submitted within 14 days of payment.

3. Processing Time

Refunds will be processed within 7-10 business days from the approval date. The funds will be credited back to the original payment method.

4. Contact Us

If you have any questions or need assistance with cancellations or refunds, please contact us at info@shivawebtech.com.